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TOPIC: Apostrophes not formatted correctly when form sent by email

Apostrophes not formatted correctly when form sent by email 3 years 2 months ago #4116

  • madbrad76
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I'm having a problem with using apostrophes in the from fields. The apostrophes show up correctly when the input fields are viewed in the form itself. However, when an email is sent back to me with the resulting input, nothing after the apostrophes appear correctly.

For instance, one of the fields appears in the form as "Disney's Grand Californian Hotel". When this field is sent in the email, it appears as "Disney'" instead.

Is there a solution to this? If I just leave the apostrophe out of the form, it works ok. I would like to be able to use apostrophes as needed.

Thanks.
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Apostrophes not formatted correctly when form sent by email 3 years 2 months ago #4117

  • Alex
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I think you found a small bug. If you send the messages as html they should be correctly displayed. I'm guessing you're using a plain text format. Am I correct?
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Apostrophes not formatted correctly when form sent by email 3 years 2 months ago #4118

  • madbrad76
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No, actually I do have the email mode selected as HTML.
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Apostrophes not formatted correctly when form sent by email 3 years 2 months ago #4119

  • Alex
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Then you have some problems with the email client because that code is translated into an apostrophe.
See this page with html codes:
<!-- m --><a class="postlink" href="www.degraeve.com/reference/specialcharacters.php">www.degraeve.com/reference/specialcharacters.php</a><!-- m -->
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Apostrophes not formatted correctly when form sent by email 3 years 2 months ago #4120

  • madbrad76
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I actually went in and checked the message that was sent in the aiContactSafe module itself. The message showed the apostrophe correctly. However, nothing after the apostrophe showed up.
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Apostrophes not formatted correctly when form sent by email 3 years 2 months ago #4121

  • Alex
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madbrad76 wrote:
I actually went in and checked the message that was sent in the aiContactSafe module itself. The message showed the apostrophe correctly. However, nothing after the apostrophe showed up.
I've tested again ( twice ) in the demo page and there were no problems in the message displayed in the administrator page of aiContactSafe or in the email I got.
Can you please send that message to the demo page?
<!-- m --><a class="postlink" href="www.algisinfo.net/demo_en.html">www.algisinfo.net/demo_en.html</a><!-- m -->

Did you made any changes into the aiContactSafe code?
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