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TOPIC: problem send e-mail

problem send e-mail 1 year 1 month ago #12786

  • adriaan66
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Dear Sir/Madam,

Today i have installed: Joomla 2.5 (latest version) on my webserver and i have also installed the contact form.

Temporarily, the contact form doesn't work. (in IE and Firefox) he don't show the CAPTCHA code, when i select the ramdon captcha option instaed the native option, i get a PHP error.

On my other websites (Joomla 1.5) i have no problems with the script, it's the same webserver.

Can you help me ?


www.domainsaresecure.com/site/index.php

www.domainsaresecure.com/site/index.php/contact


Thanks in advance.


Best regards,
Adriaan Bredero

p.s. i must doing a change, so the customer don't receive a failure when they goes to: www.domainsaresecure.com/site (i do this change later this week/next week)
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Re: problem send e-mail 1 year 1 month ago #12795

  • Alex
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"Multiple CAPTCHA Engine plugin" is not supported anymore since it's developer made a lot of changes without considering backward compatibility.
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Re: problem send e-mail 1 year 1 month ago #12801

  • adriaan66
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okay, but the security code doesn't work. (even when i don't select the multiple captcha plugin) can you help me ? now the form is not working...

I looking forward to hear from you, thanks.
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Re: problem send e-mail 1 year 1 month ago #12807

  • Alex
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I need more infomation then that.
What do you mean by "the security code doesn't work" ?
Did you tried seaching the forum for similar problems ?
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Re: problem send e-mail 1 year 1 month ago #12812

  • adriaan66
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When i look on my website. (www.domainsaresecure.com/site/index.php | page CONTACT)

I see the following security code: "Please enter the following security code:
..." theire are only ... showing but not a code, when i try to send the form i get the message: "please enter a security code".

I don't have searching the forum for similar problems.
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Re: problem send e-mail 1 year 1 month ago #12824

  • Alex
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If you would had searched the forum you would have find that you are having a javascript conflict with mootools ( the default javascript library of Joomla ). :)
You need to identify what is causing it and fix it or replace it.
From what I can see on your site the problem might be generated by the fact that one of your extensions ( or the template ) is loading jquery without using the noConflict function. You have jquery loaded twice on your site. You should check what is loading it and make sure it is loaded only once and the noConflict function is used.
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